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CleanCraft Products, Inc. HomeCare Division Policies
CleanCraft Products, Inc. strives to meet all of our customers' expectations
on quality and performance. Thus, we have a return policy on all
of our products. We are here to service our customers!
Return Policy
If you are not 100% satisfied with your product for any reason, CleanCraft
Products, Inc will provide a complete refund (minus shipping). The
return of the product must follow these guidelines:
Purchased through CleanCraft Products, Inc. HomeCare Division:
1) Original Customer must contact CleanCraft Products, Inc. at
866-847-1248 and receive a Return Authorization Number before returning
the product.
2) Customer must ship (shipping pre-paid) the product to the
address CleanCraft Products, Inc. specifies when Return Authorization Number
is given. All non-paid packages will be refused.
3) The Return Authorization Number must be written on both the
outside of the box and on a piece of paper inside the box.
4) Item(s) must be received within 30 days from purchase date.
5) The product must show no signs of customer abuse or mishandling,
must not have any missing parts, and must be in new condition.
6) Chemical products must have a significant amount of product
still in the original bottle.
Purchased through an Authorized Dealer (Store):
1) Product must be taken back to the store where purchased.
2) Original Receipt must be accompanied with product.
3) Item(s) must be returned within 30 days from purchase date.
4) The product must show no signs of customer abuse or mishandling,
must not have any missing parts, and must be in new condition.
5) Chemical products must have a significant amount of product
still in the original bottle.
Warranty
Equipment sold through CleanCraft Products, Inc. HomeCare Division
is covered by a Limited Warranty. See each items Owner's Manual for
information reguarding the product's warranty.
Online Store Policy
All orders are subject to pricing & payment verification.
If there are any problems with pricing or payment information, the customer
will be contacted before the order is shipped.
Advertising & Product Information
All information on product advertisments and the website are based
upon the latest information at the time of publication. Although
descriptions are believed to be correct at the time of publication, information,
specifications, and pricing are subject to change without notice.